ParkM FAQs

Resident and Guest FAQs

To reset your password, simply click the ‘Forgot Password’ link on the login page and follow the prompts. You will receive an email with instructions to reset your password securely.
Canceling a permit is easy. Log in to your ParkM account, select the permit you wish to cancel, and follow the on-screen instructions to complete the cancellation process.
You can purchase a guest permit by logging into your ParkM account. Select the option for ‘Guest Permit’ and enter the necessary details to secure a parking spot for your visitor.
To update your vehicle information, log in to your ParkM account, go to the ‘My Vehicles’ section, and select the vehicle you wish to update. You can then edit the vehicle details as needed.
Updating your payment method is straightforward. Access your ParkM account, navigate to the ‘Payment Methods’ section, and you can add, remove, or update your payment information.

Property Manager FAQs

Residents can easily acquire a permit by logging into our secure website, registering their vehicle details, including license plate and name. Upon online registration, their vehicle is automatically permitted for your property. For guest permits, residents can conveniently log in at any time to arrange them, eliminating the need to visit the office.

ParkM effectively resolves common parking challenges, such as overcrowding and resident frustration, by enabling the purchase of resident and guest parking permits. These permits are monitored and managed by your enforcement company, ensuring that only permitted vehicles occupy spaces and significantly reducing unpermitted parking.

Absolutely! As a property manager, you have immediate access to a comprehensive list of permitted vehicles and their owners, providing clarity and control over parking on your property.

If towing enforcement is not currently set up at your property, please reach out to us at support@ParkM.com. We will assist you in finding a suitable company from our list of preferred vendors to meet your specific needs.

Guest permits are conveniently obtainable online. Residents can order them for their guests, or the guests themselves can acquire their permits directly through our website.

ParkM is committed to accommodating various budgetary requirements. Therefore, our application is completely free of charge for the property.

Yes, we provide the option to limit the number of guest passes issued daily. Inform us of your desired maximum, and we will configure your property’s system on a first-come, first-served basis.

ParkM streamlines the parking process, reducing resident complaints related to parking availability and management. This improvement in parking efficiency can significantly enhance overall resident satisfaction.

ParkM offers comprehensive support during the transition phase, including training for property management staff and informative materials for residents to ease the adoption process.

Our team is equipped to handle parking disputes efficiently, providing support to resolve issues swiftly and maintain a harmonious living environment for your residents.

For any further questions or assistance, please reach out to support@parkm.com.

Need Additional Assistance?

Contact us today support@parkm.com

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